{
  "title": "Internal announcement usefulness survey",
  "questions": [
    "What action did the message require?",
    "Which date was unclear?",
    "What detail should appear first?"
  ],
  "question_notes": [
    "Use this answer to locate the part of the experience that needs explanation. The example issue to investigate is: staff cannot distinguish action notices from background updates.",
    "An unclear date identifies whether the announcement confuses publication, preparation and effective timing. Label verified dates according to their purpose, rather than assuming every reader received the notice before action was required.",
    "Turn the requested improvement into a testable next step. One illustrative action is: label required actions prominently."
  ],
  "answer_guidance": [
    {
      "question": 1,
      "format": "Optional short text",
      "reason": "Retain the specific point or condition described; avoid replacing it with an unexplained rating."
    },
    {
      "question": 2,
      "format": "Optional written explanation",
      "reason": "Keep context that distinguishes different experiences. Receipt does not establish understanding."
    },
    {
      "question": 3,
      "format": "Optional improvement suggestion",
      "reason": "Keep the suggested change separate from whether it has been tested. Label required actions prominently."
    }
  ],
  "respondent_instruction": "If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.",
  "note": "Examples to adapt. Not a validated instrument."
}