# Internal announcement usefulness survey

Improve operational announcements people need to act on.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. What action did the message require?

Answer: ____________________

## 2. Which date was unclear?

Answer: ____________________

## 3. What detail should appear first?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Use this answer to locate the part of the experience that needs explanation. The example issue to investigate is: staff cannot distinguish action notices from background updates.
2. An unclear date identifies whether the announcement confuses publication, preparation and effective timing. Label verified dates according to their purpose, rather than assuming every reader received the notice before action was required.
3. Turn the requested improvement into a testable next step. One illustrative action is: label required actions prominently.

Interpretation caution: Receipt does not establish understanding.