If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. Which change affected your work? What timing statement was unclear? What dependency information was missing? Author notes / illustrative keys where applicable: 1. Read for work impact. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. 2. Read for timing clarity. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. 3. Read for dependency context. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.