If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

What did approved mean here?
Which remaining step was unclear?
What revision guidance was missing?

Author notes / illustrative keys where applicable:
1. Read for state meaning. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for remaining step. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for revision clarity. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.