# Internal howto video survey

Improve process video guidance.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which step needed replaying?

Answer: ____________________

## 2. What on-screen label was unclear?

Answer: ____________________

## 3. What written alternative was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Look for replay point.
2. Look for label clarity.
3. Look for alternative format.

Interpretation caution: A video does not prove process effectiveness.


## Illustrative finding and follow-up

Observation: Videos omit a written process summary.

Action to test: Add a checked step summary.

Follow-up: After the proposed change, ask relevant participants whether this original issue still occurs: Videos omit a written process summary. Record what they experienced, including none or not applicable; changes in the sample do not establish causation.