# Internal knowledge search survey

Assess internal knowledge retrieval.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. What concept did you search?

Answer: ____________________

## 2. Which result description was misleading?

Answer: ____________________

## 3. What source-date detail was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Read for search concept. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for description fit. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for currency context. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

Interpretation caution: Use nonconfidential query examples.
