# Internal mobility experience survey

Find obstacles to exploring a different role within an organization.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. How easy is it to find internal opportunities?

Answer: ____________________

## 2. Are the requirements for a move clear?

Answer: ____________________

## 3. What would help you discuss a potential move?

Answer: ____________________

## 4. Which selection step needs more explanation?

Answer: ____________________

## 5. What support would help with a role transition?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Check whether opportunities are discoverable before assessing willingness to apply for them.
2. Locate unclear requirements so eligibility and selection criteria can be explained separately.
3. Identify what would make an exploratory discussion possible without assuming the employee has decided to move.
4. Name the selection step needing explanation; uncertainty about timing differs from uncertainty about assessment criteria.
5. Ask about transition support so a successful move does not leave an unmanaged gap between the old and new roles.

Interpretation caution: Interest in moving does not mean dissatisfaction with a current manager.


## Illustrative finding and follow-up

Observation: Example responses identify uncertainty about whether discussing a move is supported.

Action to test: Clarify the internal application process and how employees can seek information.

Follow-up: After testing the action, revisit this original observation: Example responses identify uncertainty about whether discussing a move is supported. Repeat the relevant experience prompts with people who encountered the change. Compare specific explanations and sample differences; do not claim causation from the before-and-after responses.