If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

Which task boundary was unclear?
What preparation information was missing?
What support contact was needed?

Author notes / illustrative keys where applicable:
1. Read for task scope. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for preparation. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for support route. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.