# Interview access instructions survey

Clarify interview joining information.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which join instruction was unclear?

Answer: ____________________

## 2. What arrival detail was missing?

Answer: ____________________

## 3. What fallback contact did you find?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Look for join clarity.
2. Look for arrival context.
3. Look for fallback route.

Interpretation caution: Do not collect candidate identities.


## Illustrative finding and follow-up

Observation: Invitations omit connection troubleshooting contacts.

Action to test: Include a verified fallback contact.

Follow-up: After the proposed change, ask relevant participants whether this original issue still occurs: Invitations omit connection troubleshooting contacts. Record what they experienced, including none or not applicable; changes in the sample do not establish causation.