If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. Which item description was unclear? What availability information was missing? What alternative would help? Author notes / illustrative keys where applicable: 1. Use this answer to locate the part of the experience that needs explanation. The example issue to investigate is: requesters cannot distinguish similar item specifications. 2. Missing availability information identifies why requesters cannot plan around a supply request. Explain verified stock-status or request conditions, without promising fulfillment or requiring respondents to disclose sensitive inventory or security details. 3. Turn the requested improvement into a testable next step. One illustrative action is: add concise specifications and suitable alternatives.