If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

What did the progress indicate?
When did you consider stopping?
What recovery instruction was missing?

Author notes / illustrative keys where applicable:
1. Read for progress meaning. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for stopping context. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for recovery need. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.