# Laundry service labels survey

Improve laundry service descriptions.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which service label was unclear?

Answer: ____________________

## 2. What collection detail was missing?

Answer: ____________________

## 3. What official care reference did you seek?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Look for label meaning.
2. Look for collection.
3. Look for reference.

Interpretation caution: No invented garment-care guidance.


## Illustrative finding and follow-up

Observation: Service labels mix processing and delivery options.

Action to test: Separate verified service options.

Follow-up: After the proposed change, ask relevant participants whether this original issue still occurs: Service labels mix processing and delivery options. Record what they experienced, including none or not applicable; changes in the sample do not establish causation.