# Course completion information survey

Clarify expectations about completion records.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. What requirement needed explanation?

Answer: ____________________

## 2. Where did you expect the record?

Answer: ____________________

## 3. What information should appear before starting?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Use this answer to locate the part of the experience that needs explanation. The example issue to investigate is: learners confuse attendance with assessment completion.
2. Expected record locations reveal a discoverability gap between course completion and administrative documentation. Explain the verified retrieval route, without equating a completion record with accreditation, competence or an entitlement to certification.
3. Turn the requested improvement into a testable next step. One illustrative action is: explain completion requirements separately.

Interpretation caution: Do not promise certification or accreditation.