If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. Which topic needed more time? What agenda instruction was unclear? What follow-up record was useful? Author notes / illustrative keys where applicable: 1. Read for time allocation. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. 2. Read for agenda clarity. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. 3. Read for record usefulness. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.