If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. What situation did the description cover? Which exclusion was unclear? What official reference was missing? Author notes / illustrative keys where applicable: 1. Read for scope meaning. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. 2. Read for exclusion clarity. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. 3. Read for reference need. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.