{
  "title": "Marketplace listing clarity survey",
  "questions": [
    "Which listing detail needed explanation?",
    "What delivery responsibility was unclear?",
    "What seller information would help?"
  ],
  "question_notes": [
    "A listing detail needing explanation identifies information shoppers cannot interpret about the item or offer. Request verified seller context without inventing specifications.",
    "Unclear delivery responsibility reveals whether a listing distinguishes the seller, platform and fulfillment roles. State the actual arrangement and official contact route, without interpreting liability or promising a particular delivery outcome.",
    "Helpful seller information identifies the context shoppers need to locate an appropriate answer. Confirm actual seller and platform roles without interpreting liability or promising resolution."
  ],
  "answer_guidance": [
    {
      "question": 1,
      "format": "Optional short text",
      "reason": "Retain the specific point or condition described; avoid replacing it with an unexplained rating."
    },
    {
      "question": 2,
      "format": "Optional written explanation",
      "reason": "Keep context that distinguishes different experiences. Do not imply platform guarantees without evidence."
    },
    {
      "question": 3,
      "format": "Optional improvement suggestion",
      "reason": "Keep the suggested change separate from whether it has been tested. Explain verified seller and platform responsibilities."
    }
  ],
  "respondent_instruction": "If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.",
  "note": "Examples to adapt. Not a validated instrument."
}