# Member directory usability survey

Learn whether members can find relevant contacts in a directory.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. What kind of contact were you trying to find?

Answer: ____________________

## 2. Which search or profile detail helped?

Answer: ____________________

## 3. What information was missing?

Answer: ____________________

## 4. Was it clear how to contact someone appropriately?

Answer: ____________________

## 5. What would make the directory more useful?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. The intended contact establishes which directory fields or categories matter to a real task. Improve discovery around that need without requesting the identity or private details of the person sought.
2. Helpful search or profile details reveal how members narrow a directory successfully. Preserve useful terminology and context without assuming that additional personal information should become publicly visible.
3. A missing directory detail identifies what prevents a relevant connection. Evaluate whether the information can be offered voluntarily and appropriately rather than collecting private contact data by default.
4. Contact guidance helps members distinguish appropriate outreach from unwanted exposure. Explain available routes and visibility choices without assuming that a directory listing is permission for any kind of contact.
5. Suggested improvements connect directory design to a practical search or outreach task. Prioritize relevant discovery and consent-aware contact routes instead of treating a larger profile as inherently more useful.

Interpretation caution: Do not request private contact information or assume members want public visibility.