{
  "title": "Member newsletter feedback survey",
  "questions": [
    "Which newsletter section do you use most?",
    "Which update could be shorter or less frequent?",
    "What useful information is missing?",
    "Which member action should an update make easier?",
    "Is it clear where to find details after reading a short notice?"
  ],
  "question_notes": [
    "Identify a section members actually use and the task it supports. Preserve useful information without interpreting an email open as evidence that the whole newsletter helped.",
    "Find an update whose length or repetition creates avoidable reading effort. Shorten or consolidate that update while retaining information needed for the member's next action.",
    "Locate a member information need absent from recent issues. Check whether the newsletter should supply it directly or point to an authoritative maintained resource.",
    "Connect an update with a practical member action, such as finding an activity or using a benefit. Rewrite the action guidance rather than add unrelated announcements.",
    "Check whether a short notice leads to the full information needed to act. Repair missing or unclear destinations instead of assuming concise copy alone is sufficient."
  ],
  "answer_guidance": [
    {
      "question": 1,
      "format": "Short open text",
      "reason": "Let people explain the experience in their own words. Review this answer for: which newsletter section do you use most.",
      "optional": true
    },
    {
      "question": 2,
      "format": "Short open text",
      "reason": "Let people explain the experience in their own words. Review this answer for: which update could be shorter or less frequent.",
      "optional": true
    },
    {
      "question": 3,
      "format": "Short open text",
      "reason": "Let people explain the experience in their own words. Review this answer for: what useful information is missing.",
      "optional": true
    },
    {
      "question": 4,
      "format": "Short open text",
      "reason": "Let people explain the experience in their own words. Review this answer for: which member action should an update make easier.",
      "optional": true
    },
    {
      "question": 5,
      "format": "Short open text",
      "reason": "Let people explain the experience in their own words. Review this answer for: is it clear where to find details after reading a short notice.",
      "optional": true
    }
  ],
  "respondent_instruction": "If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.",
  "note": "Examples to adapt. Not a validated instrument."
}