Which voting step was unclear?
Use this answer to locate the part of the experience that needs explanation. The example issue to investigate is: members confuse nomination and voting deadlines.
Communities and membership / Survey guide
Communities and membership · Practical survey guide
Member voting information survey
Clarify published participation instructions.
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BEFORE YOU INVITE PEOPLE
Local planning aid. No answers are submitted or saved.
A useful starting point
Questions to understand the actual experience.
Clarify published participation instructions. Use the prompts relevant to your audience and allow people to skip situations they did not encounter. Keep response handling consistent with what you explain in the invitation.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.
Where did you find eligibility information?
The discovery route reveals whether members can locate official eligibility information before participating. Improve its visibility and clarity without using this questionnaire to determine voting rights.
What explanation would help?
Turn the requested improvement into a testable next step. One illustrative action is: separate dates and purposes clearly.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. Which voting step was unclear? Where did you find eligibility information? What explanation would help?
Download the questions as text ↓
Examples to adapt, rather than a validated research instrument.
Choose the response format
Make room for the explanation.
| Question | Suggested format | What to preserve |
|---|---|---|
| Which voting step was unclear? | Optional short text | Retain the specific point or condition described; avoid replacing it with an unexplained rating. |
| Where did you find eligibility information? | Optional written explanation | Keep context that distinguishes different experiences. Do not collect voting choices or certify election validity. |
| What explanation would help? | Optional improvement suggestion | Keep the suggested change separate from whether it has been tested. Separate dates and purposes clearly. |
Make questions optional where appropriate. If you add a rating scale, label its endpoints, keep one idea per question, and retain a follow-up for reasons. These examples are not a validated measurement instrument.
Before you send it
Check what your wording assumes.
Would you agree that everything about member voting information was clear and easy?
Which voting step was unclear?
The first wording combines an assumed positive outcome with two different judgments. The revised prompt asks about a specific experience and permits an inconvenient or uncertain answer.
Read the answers carefully
Keep the conclusion within the evidence.
Do not collect voting choices or certify election validity.
Members confuse nomination and voting deadlines. This is a synthetic example, not a customer result. Do not collect voting choices or certify election validity.
A worked interpretation example
From a comment to a practical next step.
Illustrative scenario. These are not customer results.
Keep the finding specific
Members confuse nomination and voting deadlines.
Choose an action to test
Separate dates and purposes clearly.
Check the experience again
After trying the change, repeat “Which voting step was unclear?” with people who experienced it. Check whether they still describe the original issue: members confuse nomination and voting deadlines. Compare explanations and sample context, rather than claiming the change caused an improvement.
From question to next step
Make the feedback useful.
Set the decision
Start with the decision: Clarify published participation instructions.
Invite relevant voices
Invite people with relevant experience. Ask after someone has encountered the situation described in “Which voting step was unclear?”, while they can still recall the details. For material testing, show the actual draft first; for planning, ask before the next relevant activity.
Choose an action
Separate dates and purposes clearly.
Before you send it
Questions, answered.
Who should receive this questionnaire?
Members and volunteers involved in the described activity. Ask only about steps each person encountered; do not treat a voluntary response sample as representative.
When should I ask these questions?
Ask after someone has encountered the situation described in “Which voting step was unclear?”, while they can still recall the details. For material testing, show the actual draft first; for planning, ask before the next relevant activity.
What should I investigate in the answers?
Members confuse nomination and voting deadlines. This is an illustrative pattern to look for, not a claim about your respondents. Do not collect voting choices or certify election validity.
What would a practical follow-up look like?
Separate dates and purposes clearly. After trying the change, repeat “Which voting step was unclear?” with people who experienced it. Check whether they still describe the original issue: members confuse nomination and voting deadlines. Compare explanations and sample context, rather than claiming the change caused an improvement.
How should I ask “Where did you find eligibility information?”?
The discovery route reveals whether members can locate official eligibility information before participating. Improve its visibility and clarity without using this questionnaire to determine voting rights. Use an optional written explanation when predefined choices would hide relevant context.
Can I use the questions in SurveyTeams?
Copy the prompts or download TXT, CSV, JSON, or a Markdown worksheet, then adapt them in your own survey. The CTA opens registration; it does not import this example automatically. Verify available features in your account.
Build with SurveyTeams
Draft your own member voting information questionnaire.
Use these examples to draft your questionnaire. Create a survey draft, add questions, and check the respondent preview in SurveyTeams. Additional features depend on your account and plan.
Create your survey in SurveyTeams
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