{
  "title": "Payment method information survey",
  "questions": [
    "Which method condition was unclear?",
    "Where did you expect payment information?",
    "What explanation would help?"
  ],
  "question_notes": [
    "An unclear method condition identifies the availability or use rule shoppers cannot interpret. Explain current official choices without collecting payment details.",
    "The expected information location reveals whether payment choices are discoverable before the shopper commits to checkout. Link current official options and conditions, without collecting payment details or implying universal method availability.",
    "A helpful explanation identifies the distinction shoppers need before selecting a payment method. State verified conditions without implying universal availability."
  ],
  "answer_guidance": [
    {
      "question": 1,
      "format": "Optional short text",
      "reason": "Retain the specific point or condition described; avoid replacing it with an unexplained rating."
    },
    {
      "question": 2,
      "format": "Optional written explanation",
      "reason": "Keep context that distinguishes different experiences. Do not collect account numbers or recommend credit products."
    },
    {
      "question": 3,
      "format": "Optional improvement suggestion",
      "reason": "Keep the suggested change separate from whether it has been tested. Show supported methods before checkout."
    }
  ],
  "respondent_instruction": "If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.",
  "field_protocol": null,
  "editorial_sections": [],
  "note": "Examples to adapt. Not a validated instrument; manual editorial data, not a product import payload."
}