If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

What preparation was expected?
Which process stage was unclear?
What discussion guidance was missing?

Author notes / illustrative keys where applicable:
1. Read for preparation. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for stage meaning. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for discussion need. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.