# Pet care service update survey

Assess routine service updates.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. What activity did the update describe?

Answer: ____________________

## 2. Which timing detail was unclear?

Answer: ____________________

## 3. What follow-up route was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Read for activity scope. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for timing meaning. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for follow-up. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

Interpretation caution: Do not collect health or identifying details.