If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

Which step changed most in your daily work?
What is clearer now, and what is less clear?
What exception is the new process not handling well?
Which former exception now needs a new handling rule?
What guidance would help someone use the process for the first time?

Author notes / illustrative keys where applicable:
1. Locate the daily work step affected by the new process so feedback concerns actual use. Unchanged tasks cannot demonstrate whether the altered step works.
2. Separate improved clarity from new uncertainty within the changed process. Retain the useful explanation while revising the specific part that now requires additional guidance.
3. Identify a real exception the new route cannot handle and investigate its current owner. A reported exception needs verification before adding another general handling rule.
4. Compare a previously recognized exception with the new process's treatment of it. Define an approved route where responsibility changed rather than recreate every old workaround.
5. Find the missing first-use instruction or example, then test it with a newcomer to the process. Familiar staff may overlook assumptions that new users cannot infer.