{
  "title": "Stock availability information survey",
  "questions": [
    "Which availability label was unclear?",
    "What timing did you expect?",
    "What explanation would help?"
  ],
  "question_notes": [
    "An unclear availability label identifies how shoppers interpret current stock or future supply. Compare its wording with the actual stated condition.",
    "Expected timing reveals whether availability wording distinguishes current stock, later supply and uncertain fulfillment. State verified conditions and update routes, without converting customer expectations into a promise of dispatch or delivery.",
    "A helpful explanation identifies the availability distinction shoppers need before acting. Separate confirmed stock information from dispatch estimates without making an unsupported delivery promise."
  ],
  "answer_guidance": [
    {
      "question": 1,
      "format": "Optional short text",
      "reason": "Retain the specific point or condition described; avoid replacing it with an unexplained rating."
    },
    {
      "question": 2,
      "format": "Optional written explanation",
      "reason": "Keep context that distinguishes different experiences. Do not promise delivery dates without verification."
    },
    {
      "question": 3,
      "format": "Optional improvement suggestion",
      "reason": "Keep the suggested change separate from whether it has been tested. Separate stock availability from dispatch estimates."
    }
  ],
  "respondent_instruction": "If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.",
  "field_protocol": null,
  "editorial_sections": [],
  "note": "Examples to adapt. Not a validated instrument; manual editorial data, not a product import payload."
}