If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

Which availability label was unclear?
What timing did you expect?
What explanation would help?

Author notes / illustrative keys where applicable:
1. An unclear availability label identifies how shoppers interpret current stock or future supply. Compare its wording with the actual stated condition.
2. Expected timing reveals whether availability wording distinguishes current stock, later supply and uncertain fulfillment. State verified conditions and update routes, without converting customer expectations into a promise of dispatch or delivery.
3. A helpful explanation identifies the availability distinction shoppers need before acting. Separate confirmed stock information from dispatch estimates without making an unsupported delivery promise.