If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

What task category did you understand?
Which category term was unclear?
What task example was missing?

Author notes / illustrative keys where applicable:
1. Read for category meaning. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for terminology. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for example. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.