# Product sustainability claim survey

Assess environmental claim comprehension.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. What did the claim refer to?

Answer: ____________________

## 2. Which qualification was unclear?

Answer: ____________________

## 3. What evidence reference was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Read for claim scope. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for qualification clarity. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for evidence need. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

Interpretation caution: No invented environmental certification.