# Product introduction video survey

Improve a short explanation of product value.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which task was demonstrated clearly?

Answer: ____________________

## 2. What step was missing?

Answer: ____________________

## 3. What explanation would help before trying it?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Identify the task viewers could follow clearly in the demonstration and the step sequence that helped. Preserve that explanation while investigating prerequisites separately; edited footage is not a speed benchmark.
2. A missing step reveals where the video's explanation skips a prerequisite or transition in the demonstrated task. Add verified context or a written alternative, without presenting an edited sequence as a speed benchmark.
3. Turn the requested improvement into a testable next step. One illustrative action is: add a truthful setup explanation.

Interpretation caution: Do not use edited demonstrations as performance proof.


## Illustrative finding and follow-up

Observation: Viewers cannot tell which setup was required before the demo.

Action to test: Add a truthful setup explanation.

Follow-up: After trying the change, repeat “Which task was demonstrated clearly?” with people who experienced it. Check whether they still describe the original issue: viewers cannot tell which setup was required before the demo. Compare explanations and sample context, rather than claiming the change caused an improvement.