# Product warranty information survey

Clarify warranty information presentation.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which condition was unclear?

Answer: ____________________

## 2. What document did you seek?

Answer: ____________________

## 3. What contact instruction was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Look for condition clarity.
2. Look for document need.
3. Look for contact route.

Interpretation caution: Not an interpretation of legal rights.


## Illustrative finding and follow-up

Observation: Summaries omit official warranty references.

Action to test: Link to verified manufacturer terms.

Follow-up: After the proposed change, ask relevant participants whether this original issue still occurs: Summaries omit official warranty references. Record what they experienced, including none or not applicable; changes in the sample do not establish causation.