{
  "title": "Property viewing feedback survey",
  "questions": [
    "How closely did the viewing match the listing description?",
    "What information was missing before arrival?",
    "What practical question remains unanswered?",
    "Which listing detail needs a clearer description or photo?",
    "What follow-up information would help you evaluate suitability?"
  ],
  "question_notes": [
    "Differences between the listing and the visit identify descriptions that need verification. Separate presentation gaps from suitability preferences before revising published material or implying a purchase commitment.",
    "Prearrival gaps affect whether visitors can reach the property and understand viewing arrangements. Improve verified directions and access information without requesting private journey histories or financial details.",
    "An unanswered practical question reveals what the viewing failed to clarify. Route it to the responsible property contact; do not convert uncertainty into an unsupported suitability claim.",
    "A description or photograph should explain a specific feature visitors could not understand beforehand. Verify the detail and image accuracy rather than using more appealing visuals to conceal limitations.",
    "Follow-up needs show which verified facts would help a visitor compare options. Provide relevant factual references without giving financial advice or interpreting the viewing as agreement to proceed."
  ],
  "answer_guidance": [
    {
      "question": 1,
      "format": "Short open text",
      "reason": "Let people explain the experience in their own words. Review this answer for: how closely did the viewing match the listing description.",
      "optional": true
    },
    {
      "question": 2,
      "format": "Short open text",
      "reason": "Let people explain the experience in their own words. Review this answer for: what information was missing before arrival.",
      "optional": true
    },
    {
      "question": 3,
      "format": "Short open text",
      "reason": "Let people explain the experience in their own words. Review this answer for: what practical question remains unanswered.",
      "optional": true
    },
    {
      "question": 4,
      "format": "Short open text",
      "reason": "Let people explain the experience in their own words. Review this answer for: which listing detail needs a clearer description or photo.",
      "optional": true
    },
    {
      "question": 5,
      "format": "Short open text",
      "reason": "Let people explain the experience in their own words. Review this answer for: what follow-up information would help you evaluate suitability.",
      "optional": true
    }
  ],
  "respondent_instruction": "If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.",
  "field_protocol": null,
  "editorial_sections": [],
  "note": "Examples to adapt. Not a validated instrument; manual editorial data, not a product import payload."
}