If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. Which zone were you trying to find? What space rule was unclear? Which sign would help you? Author notes / illustrative keys where applicable: 1. The destination establishes which zone’s directions need attention. 2. The unclear rule shows which behavior expectation needs explaining at the entrance. 3. The suggested sign identifies the information visitors need where they choose a zone.