# Customer review meeting survey

Make account reviews more useful to customers.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which discussion helped your decisions?

Answer: ____________________

## 2. What information was missing before the meeting?

Answer: ____________________

## 3. What should the next review change?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Find the discussion that supplied context for an actual customer decision. Preserve its useful explanation while treating missing preparation and unassigned actions as separate issues.
2. Information requested before the review reveals which decisions lacked preparation, rather than whether the meeting was enjoyable. Provide appropriate context in advance and check whether participants still need clarification during discussion.
3. Turn the requested improvement into a testable next step. One illustrative action is: add an action summary to the review materials.

Interpretation caution: Do not claim correlations establish business impact.