{
  "title": "Records policy clarity survey",
  "questions": [
    "Which category was difficult to identify?",
    "What instruction needed explanation?",
    "What example would clarify the policy?"
  ],
  "question_notes": [
    "Use this answer to locate the part of the experience that needs explanation. The example issue to investigate is: staff cannot classify draft and final records consistently.",
    "An unclear instruction identifies where users cannot connect the documented rule to a routine administrative step. Refer the explanation to the responsible policy owner, without converting survey interpretations into legal retention advice.",
    "Turn the requested improvement into a testable next step. One illustrative action is: publish approved category examples."
  ],
  "answer_guidance": [
    {
      "question": 1,
      "format": "Optional short text",
      "reason": "Retain the specific point or condition described; avoid replacing it with an unexplained rating."
    },
    {
      "question": 2,
      "format": "Optional written explanation",
      "reason": "Keep context that distinguishes different experiences. Survey guidance is not legal retention advice."
    },
    {
      "question": 3,
      "format": "Optional improvement suggestion",
      "reason": "Keep the suggested change separate from whether it has been tested. Publish approved category examples."
    }
  ],
  "respondent_instruction": "If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.",
  "note": "Examples to adapt. Not a validated instrument."
}