# Records policy clarity survey

Understand confusion about documented retention processes.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which category was difficult to identify?

Answer: ____________________

## 2. What instruction needed explanation?

Answer: ____________________

## 3. What example would clarify the policy?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Use this answer to locate the part of the experience that needs explanation. The example issue to investigate is: staff cannot classify draft and final records consistently.
2. An unclear instruction identifies where users cannot connect the documented rule to a routine administrative step. Refer the explanation to the responsible policy owner, without converting survey interpretations into legal retention advice.
3. Turn the requested improvement into a testable next step. One illustrative action is: publish approved category examples.

Interpretation caution: Survey guidance is not legal retention advice.