What did the message explain?
Read for explanation scope. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
People at work / Survey guide
People at work · A focused questionnaire
Recruitment rejection communication survey
Improve candidate decision communications.
Opens product registration. Example questions are not imported automatically.
ILLUSTRATIVE FINDING → ACTION
What people might say
Messages imply feedback availability without a route.
What you could investigate
State the actual follow-up options.
Synthetic scenario, not a customer result.
Read the answers carefully
What these answers cannot establish.
No sensitive hiring-case details.
Messages imply feedback availability without a route. This is an illustrative pattern, not observed customer data. No sensitive hiring-case details.
A useful starting point
Three questions for this specific decision.
Improve candidate decision communications. These prompts examine explanation scope, ambiguous wording, follow-up option. Choose only questions your audience can answer. A missing detail can be answered with none; do not assume an issue occurred.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.
Which wording felt ambiguous?
Read for ambiguous wording. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
What follow-up route was missing?
Read for follow-up option. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. What did the message explain? Which wording felt ambiguous? What follow-up route was missing?
Download the questions as text ↓
Examples to adapt, rather than a validated research instrument.
A worked interpretation example
From a comment to a practical next step.
Illustrative scenario. These are not customer results.
Keep the finding specific
Messages imply feedback availability without a route.
Choose an action to test
State the actual follow-up options.
Check the experience again
After testing this change—State the actual follow-up options.—ask people who encountered the changed arrangement whether this original issue still occurred or did not occur: “Messages imply feedback availability without a route.” Invite a concrete explanation, including none or not applicable. Compare participant context and sample differences; a before-and-after survey alone does not establish causation.
Before you send it
Check what your wording assumes.
Would you agree that this entire experience was clear and easy?
What did the message explain?
The first wording assumes a positive outcome and combines clarity with ease. The revised prompt asks about the concrete situation; respondents may report no difficulty.
Choose the response format
Make room for the explanation.
| Question | Suggested format | What to preserve |
|---|---|---|
| What did the message explain? | Optional free text; none or not applicable accepted | Read for explanation scope. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. |
| Which wording felt ambiguous? | Optional free text; none or not applicable accepted | Read for ambiguous wording. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. |
| What follow-up route was missing? | Optional free text; none or not applicable accepted | Read for follow-up option. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. |
Make questions optional where appropriate. If you add a rating scale, label its endpoints, keep one idea per question, and retain a follow-up for reasons. These examples are not a validated measurement instrument.
Inside the product
Create a manual draft and check the questions
The real SurveyTeams screenshot shows a separate labelled synthetic event survey. It demonstrates the manual builder, not this questionnaire already loaded and not the task described in the software being evaluated.
- Start a draft with this decision in mind: Improve candidate decision communications.
- Copy or select only applicable questions from this page. Add them as optional text prompts; the download is an editorial definition, not a product importer.
- Preview the respondent wording. No sensitive hiring-case details. Explain your actual response handling before distribution.
Creation and preview were exercised in the observed account. Distribution, results and other features are separate workflows and depend on account conditions.
Build with SurveyTeams
Adapt these questions in your own survey.
Use these examples to draft your questionnaire. Create a survey draft, add questions, and check the respondent preview in SurveyTeams. Additional features depend on your account and plan.
Create your survey in SurveyTeams
Opens product registration. Example questions are not imported automatically.
Learn about the product ↗From question to next step
Make the feedback useful.
Set the decision
Improve candidate decision communications.
Invite relevant voices
Ask after an adult respondent has encountered this specific situation. For draft-copy testing, show the actual material first; accept none or not applicable when the issue did not occur.
Choose an action
State the actual follow-up options.
Before you send it
Questions, answered.
Who should answer?
Adult applicants, colleagues or team leaders who encountered the described arrangement; no individual evaluations. Ask only about the step each person actually encountered; voluntary responses are not automatically representative.
What does the first question help explain?
Read for explanation scope. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. It supports this decision: Improve candidate decision communications.
What should I preserve in the second answer?
Read for ambiguous wording. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
How should I read the third answer?
Read for follow-up option. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. No sensitive hiring-case details.
What would a practical follow-up look like?
State the actual follow-up options. After testing this change—State the actual follow-up options.—ask people who encountered the changed arrangement whether this original issue still occurred or did not occur: “Messages imply feedback availability without a route.” Invite a concrete explanation, including none or not applicable. Compare participant context and sample differences; a before-and-after survey alone does not establish causation.
Can I load this automatically in SurveyTeams?
The page offers text, CSV, JSON and Markdown downloads plus manual copying. Registration does not import the questionnaire. Use account-supported features and verify your own response-handling arrangements.
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