# Restaurant payment experience survey

Find practical confusion at the end of a meal.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which bill item needed explanation?

Answer: ____________________

## 2. What payment option was unclear?

Answer: ____________________

## 3. What process change would help?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. An unexplained bill item identifies a charge label guests cannot connect to the stated purchase. Seek approved descriptions rather than collecting payment details or judging obligations.
2. An unclear payment option reveals whether end-of-meal instructions distinguish supported methods or applicable conditions. Explain current official choices, without collecting payment information or interpreting legal rights and payment obligations.
3. A proposed process change identifies how payment instructions or sequencing could become clearer. Confirm supported methods and actual billing guidance before revising the flow.

Interpretation caution: Do not collect payment-card information.