# Retail reusable container program survey

Clarify container-return arrangements.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. What return step was unclear?

Answer: ____________________

## 2. Which deposit condition needed explanation?

Answer: ____________________

## 3. Where did you find return points?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Look for return clarity.
2. Look for deposit clarity.
3. Look for location discovery.

Interpretation caution: Do not infer hygiene or environmental outcomes.


## Illustrative finding and follow-up

Observation: Return information omits accepted container types.

Action to test: List verified accepted types.

Follow-up: After the proposed change, ask relevant participants whether this original issue still occurs: Return information omits accepted container types. Record what they experienced, including none or not applicable; changes in the sample do not establish causation.