# Retail stock check survey

Assess in-store stock inquiries.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. What availability did you ask about?

Answer: ____________________

## 2. Which status explanation was unclear?

Answer: ____________________

## 3. What next option did you need?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Read for request context. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for status meaning. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for alternative action. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

Interpretation caution: Reported stock is not guaranteed stock.
