If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

What did the selected duration mean?
Which deletion condition was unclear?
What warning information was missing?

Author notes / illustrative keys where applicable:
1. Read for duration meaning. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for deletion understanding. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for warning need. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.