# Role boundaries survey

Clarify responsibility gaps between neighboring roles.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which task has unclear ownership?

Answer: ____________________

## 2. Where do responsibilities overlap?

Answer: ____________________

## 3. What handoff rule would help?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. A task with unclear ownership identifies a responsibility gap that neighboring roles need to resolve. Preserve the task context instead of rating either role.
2. Overlapping responsibilities identify decisions that may have multiple owners or unclear handoff boundaries. Agree task-specific authority and consultation points, without assuming every overlap is duplication or that a role map resolves all coordination problems.
3. A proposed handoff rule identifies the event, owner or confirmation needed between roles. Check authority and dependencies before adopting the rule.

Interpretation caution: Distinguish unclear design from individual blame.


## Illustrative finding and follow-up

Observation: Two roles both assume another handles follow-up.

Action to test: Assign a named handoff owner.

Follow-up: After trying the change, repeat “Which task has unclear ownership?” with people who experienced it. Check whether they still describe the original issue: two roles both assume another handles follow-up. Compare explanations and sample context, rather than claiming the change caused an improvement.