If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

Which activity description helped you choose?
What schedule detail was missing?
Which participation rule was unclear?

Author notes / illustrative keys where applicable:
1. Read for choice information. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for schedule gap. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for rule clarity. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.