# Search no results guidance survey

Improve empty search-result recovery.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. What were you trying to locate?

Answer: ____________________

## 2. Which suggestion did you try?

Answer: ____________________

## 3. What next search option was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Look for search intent.
2. Look for suggestion usefulness.
3. Look for recovery option.

Interpretation caution: Absence of results does not prove absence of data.


## Illustrative finding and follow-up

Observation: Empty results suggest no alternative route.

Action to test: Offer relevant query-adjustment guidance.

Follow-up: After the proposed change, ask relevant participants whether this original issue still occurs: Empty results suggest no alternative route. Record what they experienced, including none or not applicable; changes in the sample do not establish causation.