# Settings organization survey

Improve navigation among product configuration options.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which setting were you looking for?

Answer: ____________________

## 2. Where did you expect it to appear?

Answer: ____________________

## 3. What grouping would make sense?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. The setting sought identifies a concrete configuration task users could not locate. Confirm it exists before treating the feedback as a discoverability problem.
2. The expected setting location exposes a mismatch between users' mental grouping and the configuration structure. Improve relevant labels or cross-references, without implying that every requested setting exists or should become available.
3. A proposed grouping identifies the conceptual relationship users expect between settings. Test relevant labels and routes without implying every requested configuration should be offered.

Interpretation caution: Do not infer authorization from discoverability.


## Illustrative finding and follow-up

Observation: Users expect notification options under their profile.

Action to test: Test a clearer personal-settings grouping.

Follow-up: After trying the change, repeat “Which setting were you looking for?” with people who experienced it. Check whether they still describe the original issue: users expect notification options under their profile. Compare explanations and sample context, rather than claiming the change caused an improvement.