# Share link expiry survey

Explain expiring shared links.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. When did you expect access to end?

Answer: ____________________

## 2. What expiry message was unclear?

Answer: ____________________

## 3. What renewal guidance was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Look for expiry expectation.
2. Look for message clarity.
3. Look for renewal need.

Interpretation caution: No real access URLs requested.


## Illustrative finding and follow-up

Observation: Expiry settings lack timezone information.

Action to test: Explain time boundaries on the setting.

Follow-up: After the proposed change, ask relevant participants whether this original issue still occurs: Expiry settings lack timezone information. Record what they experienced, including none or not applicable; changes in the sample do not establish causation.