If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

What change was confirmed?
Which remaining approval was unclear?
What final schedule reference was missing?

Author notes / illustrative keys where applicable:
1. Read for confirmed scope. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for approval state. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for reference. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.