# Split shipment notice survey

Clarify split shipment messages.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which parcel did the notice describe?

Answer: ____________________

## 2. What remaining-item detail was unclear?

Answer: ____________________

## 3. What tracking instruction was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Read for parcel scope. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for remaining items. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for tracking guidance. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

Interpretation caution: Exclude order identifiers.