{
  "title": "Student orientation feedback survey",
  "questions": [
    "Which service do you now know how to access?",
    "What part of registration or scheduling remains unclear?",
    "What should be added to the next orientation?",
    "Which campus process would benefit from a demonstration?",
    "Do you know where to get help with the next registration step?"
  ],
  "question_notes": [
    "Identify services students believe they can now access and compare that understanding with the actual route. Knowing a service name does not demonstrate successful use.",
    "Locate the remaining registration or scheduling uncertainty so the responsible team can clarify that step. Keep process confusion separate from decisions about course suitability.",
    "Collect a concrete missing orientation resource or activity, then prioritize it against recurring student tasks. Respondents who missed a session may need access rather than new content.",
    "Choose a campus process whose sequence is difficult to picture, allowing staff to prepare a practical demonstration. Test the walkthrough against the actual process before reuse.",
    "Check whether students can identify the correct help route for their next registration step. Clarify routing without assuming that awareness guarantees available or timely assistance."
  ],
  "answer_guidance": [
    {
      "question": 1,
      "format": "Short open text",
      "reason": "Let people explain the experience in their own words. Review this answer for: which service do you now know how to access.",
      "optional": true
    },
    {
      "question": 2,
      "format": "Short open text",
      "reason": "Let people explain the experience in their own words. Review this answer for: what part of registration or scheduling remains unclear.",
      "optional": true
    },
    {
      "question": 3,
      "format": "Short open text",
      "reason": "Let people explain the experience in their own words. Review this answer for: what should be added to the next orientation.",
      "optional": true
    },
    {
      "question": 4,
      "format": "Short open text",
      "reason": "Let people explain the experience in their own words. Review this answer for: which campus process would benefit from a demonstration.",
      "optional": true
    },
    {
      "question": 5,
      "format": "Short open text",
      "reason": "Let people explain the experience in their own words. Review this answer for: do you know where to get help with the next registration step.",
      "optional": true
    }
  ],
  "respondent_instruction": "If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.",
  "note": "Examples to adapt. Not a validated instrument."
}