If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. Which partner expectation was unclear? What handoff information was missing? What review schedule worked? Author notes / illustrative keys where applicable: 1. Read for expectation clarity. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. 2. Read for handoff need. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. 3. Read for review timing. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.