# Subscription frequency change survey

Explain delivery frequency settings.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. What interval did you expect?

Answer: ____________________

## 2. Which next date was unclear?

Answer: ____________________

## 3. What setting explanation was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Read for interval meaning. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for next date. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for setting clarity. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

Interpretation caution: Dates remain subject to actual service terms.