# Support article feedback form survey

Improve article feedback prompts.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. What did the feedback question ask?

Answer: ____________________

## 2. Which response option was missing?

Answer: ____________________

## 3. What follow-up explanation was unclear?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Read for prompt meaning. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for response choice. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for follow-up expectation. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

Interpretation caution: Do not claim votes are representative.